Privacy Policy

1. Information We Collect

We collect information that you voluntarily provide to us when you register, contact us, or use our platform. This may include:

• Full name and contact details (phone number, email address)
• Username and account credentials
• Device information and IP address for security purposes
• Usage data — pages visited, contests joined, team selections

2. How We Use Your Information

The information we collect is used solely to improve your experience on our platform:

• To create and manage your Betfix Exchange account
• To process contest entries and display leaderboards
• To send important updates, notifications, and support responses
• To detect and prevent fraud, abuse, or unauthorised access
• To improve platform features based on usage patterns

3. Data Sharing & Third Parties

We value your trust. We do not sell, trade, or rent your personal information to any third party.

We may disclose your information if required by law or to protect the safety and rights of our users.

4. Cookies & Tracking

We use cookies and similar tracking technologies (including Google Tag Manager) to enhance your browsing experience and analyse platform performance.

• Cookies help us remember your preferences and session data
• Analytics cookies measure page visits and user interactions
• You can disable cookies in your browser settings at any time

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

• Secure encrypted connections (HTTPS) on all pages
• Access to personal data is restricted to authorised personnel only
• Regular security audits and monitoring

However, no method of transmission over the internet is 100% secure. We strive to use commercially acceptable means to protect your data, but cannot guarantee absolute security.

6. Eligibility & Age Restriction

Users from the states of Telangana, Odisha, Assam, Sikkim, and Nagaland are not permitted to use this platform as per applicable state regulations.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of any inaccurate data
• Request deletion of your account and associated data
• Opt out of promotional communications at any time

To exercise any of these rights, please contact us via WhatsApp (our official support channel).

8. Links to Other Websites

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policy of every website you visit.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Continued use of the platform after changes constitutes your acceptance of the updated policy.

10. No Real Money Involvement